Petawawa Morale Mail

Frequently Asked Questions

• What is Morale Mail?
  Morale mail is a free, one-way mail service, operated by the Canadian Forces Postal Service (CFPS), that allows families, friends, and other authorized individuals to send care packages and letters to Canadian Armed Forces (CAF) members.
• Where do I go to drop off my package?
  South Side Community Centre
  1578 Wolfe Ave., Petawawa
  
  PMFRC North Side Office
  10-16 Regalbuto Ave., Petawawa
  
  Base Mailroom
  Bldg. S-111, CFB Petawawa 
• Where do I find the Section/ Unit?
  The CAF member overseas will have the section/ unit they are posted to. It is helpful to get this before they leave to ensure you have no delay in sending your package. The PMFRC does not have the access to look up this information and has been directed to not accept packages that do not contain this information. If you require any clarification on this, please visit the Base Mailroom at building S-111.
• Does the PMFRC provide a box?
  No, you must bring items already in a box. 
• Can I send more than one package?
  Yes, there is currently no limit on how many packages you can send. Multiple smaller parcels are preferred to one large parcel.
• What are some recommended items to send?
  • Photo albums
  • Non-perishable snacks
  • Electrolyte tablets
  • Decks of cards
  • Books
  • Blankets
  • Clothing
  • Stationary
  • Toiletries
  • Chargers/ Plug adapter for host country 
• What are the prohibited items?
  Prohibited items include:

  • alcohol
  • tobacco products
  • drugs
  • matches
  • cigarette lighters
  • weapons (including replicas)
  • flammable liquids or solids
  • compressed gas
  • aerosol cans
  • explosives
  • radioactive materials
  • ammunition
  • lithium batteries (unless mounted in device)
  • corrosive fluids
  • perishable items
  • obscene magazines or pictures

  Additional mailing prohibitions may be placed on parcel contents by the host country. It is the sender’s responsibility to ensure that they comply with the prohibitions listed above and host country prohibitions for mail. A list of host country restrictions can be found at  International Destination Listing.

• My school wants to send letters/ cards to CAF members, how do I do that?
  You can find a veterans home in your local area to send to. Veterans Affairs also offers various tools for teachers in the classroom. Members receiving letters overseas can be abundant. Looking for local veterans and current active members can help spread appreciation across the CAF and retired veterans. The Morale Mail service is not to be used to send mail to “Any Canadian soldier/sailor/aviator”. A specific individual must be designated as the recipient for the package.