FORCE Rewards FAQs
Claiming your FORCE Reward
-
How do I claim my FORCE Reward?
The PSP Fitness Staff or CAF FORCE Evaluators (for Reservists) will inform you during the debriefing of your FORCE Evaluation if you’re eligible for a reward.
Logon to the Logistik Unicorp website to claim your reward.
When claiming your reward on the Logistik Unicorp website, you will be asked to select, from a drop down menu, the Base/Wing/Unit where you would like your reward to be delivered. Your reward will either be delivered to your PSP Fitness Staff for Regular Force or to your Unit CO for Reserve Force locations.
-
What happens if I don’t claim my reward?
Your Reward will remain eligible until you claim it. There is no expiration timeline to claim.
-
What if I go to the Logistik website and it says I am not eligible for a reward?
If the Logistik website tells you that you are not eligible for a Reward it could mean a few things:
- That you were evaluated on a DND279 and the incentive level was not entered on your MPRR
- That you completed more than one evaluation for the year and the first evaluation was not Silver, Gold or Platinum. Only the first evaluation is eligible for a Reward unless the first evaluation was a failure.
- There is a delay in data transferring from DND to Logistik.
For assistance with FORCE Reward claims please email [email protected]
-
How long will it take to receive my reward?
After you claim your reward online, it should be delivered to your selected location within six (6) weeks.
Please note that this timeline could be longer for CAF members who achieved Platinum or are posted OUTCAN.
Due to Covid there have been delays in receiving Rewards. If your Reward is taking longer than 8 weeks please contact [email protected].
If you require further assistance, please contact [email protected].
-
How will I know that my reward is available for pick up?
If you entered your email address on the Logistik Unicorp website, you will receive an email notification when your reward is shipped.
If you entered your email address, once your reward has been delivered to your selected location, you will be notified via the email provided. If you haven’t entered your email address while claiming your reward, your local PSP Fitness Staff (for Regular Force personnel) or the Unit CO (for Reserve Force personnel) will contact you when your reward has been delivered.
Please note that CAF personnel who achieved the Platinum Incentive level are not required to pick up their reward. Local PSP Fitness Staff will deliver the Platinum Reward to the Senior Non-Commissioned Officer within the Base/Wing/Unit where the reward is being shipped. Thereafter, the Senior Non-Commissioned Officer will schedule a date and time when your reward will be presented to you in front of your peers.
For Reservists, the Unit CO will receive the reward. The CO will then schedule a date and time where your reward will be presented to you in front of your peers.
-
Where do I pick up my reward?
When you claim your reward on the Logistik Unicorp website, you must ensure to select the Base/Wing/Unit where you would like your reward to be delivered. Please confirm with your local PSP Fitness Staff or Unit CO (for Reservists) where to pick up your reward once it arrives at your selected location.
-
If I achieve the Platinum Incentive level, when do I get my reward?
If you achieve the Platinum Incentive level, a member of the local PSP Fitness Staff will deliver the reward to the Senior Non-Commissioned Officer within the Base/Wing/Unit where the reward is being shipped. Thereafter, the Senior Non-Commissioned Officer will schedule a date and time where your reward will be presented to you in front of your peers. Platinum recipients will also be recognized annually on the Platinum Award Winners.
-
What if I am a Reservist and achieve Platinum?
If you achieve the Platinum Incentive level, your reward will be shipped to your Unit CO. Your Chain of Command will schedule a date and time where your reward will be presented to you in front of your peers. Platinum recipients will also be recognized annually on the Platinum Award Winners page.
-
Where do I place the Platinum Pin on my uniform and when can I wear it?
- The FORCE Rewards Platinum pin may be worn with order of dress 1, 1A, 2B, 3, and 3B. The pin is:
- worn centered on the right breast pocket flap of jackets and shirts, midway between the button and the top of the flap;
- worn centered on the right breast of jackets, service dress, navy blue, and on women’s jackets and shirts 1.2 cm (1/2 in.) down from the bottom edge of the name tag to the top point of the emblem; and
- if worn with other devices, the pin shall be evenly spaced across the pocket flap or below the name tag, in the order listed, the first nearer the right arm. For example, the Safe Driver Award pin will be worn nearest to the right arm.
The FORCE Rewards Platinum pin is worn during the year the Platinum Incentive level is achieved and the following year. For example, a 2022 Platinum pin may be worn up to 31 December 2023.
The FORCE Rewards Platinum pin is not to be worn on your CADPAT, NCD, Flight Suit or Multi-Cam.
-
What happens if I complete another FORCE Evaluation within the same year?
Your reward will be based on the first FORCE Evaluation you complete during the calendar year (1 January to 31 December). If you passed the FORCE Evaluation, but are unsuccessful at reaching the required incentive level, you are not eligible for a reward. A CAF member may not make multiple attempts at the FORCE Evaluation in order to achieve multiple rewards or increase their score in order to obtain another reward.
The exceptions to this rules are as follows:
- If you fail your first evaluation then pass your next evaluation and earn an incentive level you will be eligible to claim your reward.
- If you perform your FORCE Evaluation in January and then are required to complete your FORCE Evaluation in December of the same year to avoid expiring and you earn an incentive level, you will be eligible to claim your reward.
Contact Information
-
Who do I contact if I want more information on the FORCE Rewards Program?
Your local PSP Fitness Staff is the best source of information as they can explain the program and suggest ways to achieve your fitness goals. Information is also available on the FORCE Rewards Program page.
-
Who do I contact if there is a problem with my reward?
Please contact your local PSP Fitness Staff who can escalate the issue to HQ as required.
-
Who do I contact if there is a technical problem with the website when I am claiming my reward?
Please contact your local PSP Fitness Staff who can escalate the issue to HQ as required.
-
Will I be able to exchange my reward?
Unfortunately no, there is no exchange or return policy. You must ensure that you select the appropriate size before finalizing your claim.
-
How do I provide feedback about the program?
Surveys will be sent randomly to CAF personnel for feedback and ideas related to the future line of reward products. Should you not receive this survey but wish to provide feedback, please see your local PSP Fitness Staff.