Family Liaison Officer Support in Petawawa

Frequently Asked Questions

• Are counselling services available in English and French?
  Counselling services from the PMFRC Family Liaison Officers are currently offered in English and French from available Anglophone and Francophone clinicians. 
   
• Do I need a referral to see a FLO?
  ​​​​​​No, referrals are not required. Clients can be referred by others or can self-refer buy contacting [email protected] for intake.
• How do we contact the FLOs?
  ​​​​​​Call the PMFRC at 613-687-7587 ext. 3226 or send an email to [email protected].
• Is there any cost for FLO services?
  No, there is no cost for these services for eligible Military families. 
• How can I attend an appointment if I don’t have a car or don’t have child care? Can I bring my child to the appointment, or can they wait in the waiting room?
  Virtual and phone appointments are available if you do not have transportation.  During your intake, the Military Family Navigator – Mental Health can help you choose the type of session that best suits your needs.
  
  Unfortunately, the Transition Centre at 258 Somme Rd. has no designation for child care or has certified staff to look after your children while you are in your appointment. If you need child care to attend a mental health appointment, contact North Side Child Care.  
• Can the FLOs work with CAF members?
  ​​​​​​Depending on the circumstance, FLOs can provide couple's counseling, parenting, co-parenting, and family counseling. However, they can only provide direct services to CAF members under exceptional circumstances.