Family Liaison Officer Support in Petawawa
- In Petawawa, the Family Liaison Officers (FLOs) provide mental health support to the spouses and children of ill and injured CAF members, families of the fallen and families of medically released Veterans.
FLOs provide free and confidential mental health services including:
Support - Advocacy
- Referrals
- Psychotherapy
Intake and Referrals
You can start the intake process by contacting MHS[email protected]. You do not need a referral and you do not need to be in crisis to receive services. You are encouraged to reach out to the team at any time while your family is eligible. The best time to connect with FLO services is now!
If you are a mental health care or support professional looking to refer a client to the FLOs from another organization, please contact MHS[email protected] or call 613-676-7587 from Monday to Friday, 8 AM – 4 PM.
Canadian Armed Forces Transition Centre in Petawawa
About the Family Liaison Officers
The PMFRC Mental Health Team has two Family Liaison Officers (FLOs) in Petawawa who support the families of ill and injured CAF members (Regular Force and Reservists) as well as the families of the fallen. Additionally, FLOs assist the families of medically released Veterans and their survivors. The FLO positions are filled by Registered Social Workers (RSW) or Registered Psychotherapists (RP), and they are embedded full-time at the Transition Centre. They provide a supportive, confidential environment where families can discuss their unique situations. FLOs work closely with each family to develop a personalized plan that may include support, advocacy, referrals, and psychotherapy
Who is eligible for FLO service in Petawawa?
Learn more about the Veteran Family Program.
Click here to see what’s coming up next.
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FLO Service Eligibility
Who is eligible for FLO service in Petawawa?
1. The families of ill, injured, and fallen CAF members. Families include legal spouses, common-law partners (regardless of gender), children ages 4 and up, parents, in-laws, and significant others (girlfriends/boyfriends).The CAF member must have a diagnosis of injury/mental health issue, be on a TCAT/PCAT, be receiving services from a client services representative, or be posted to the Transition Centre.2. Spouses engaged with OSISS are also eligible.3. Qualifying Veteran Family Program families. -
Veteran Family Program
Our Veteran Family Program (VFP) Coordinator is here to support the transition of medically releasing Canadian Armed Forces members, medically released Veterans and their families into post-service life.
Learn more about the Veteran Family Program. -
Workshops
The PMFRC Mental Health Team offers various workshops throughout the year.
Click here to see what’s coming up next.
Frequently Asked Questions
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Are counselling services available in English and French?
Counselling services from the PMFRC Family Liaison Officers are currently offered in English and French from available Anglophone and Francophone clinicians.
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Do I need a referral to see a FLO?
No, referrals are not required. Clients can be referred by others or can self-refer buy contacting [email protected] for intake.
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How do we contact the FLOs?
Call the PMFRC at 613-687-7587 ext. 3226 or send an email to [email protected].
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Is there any cost for FLO services?
No, there is no cost for these services for eligible Military families.
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How can I attend an appointment if I don’t have a car or don’t have child care? Can I bring my child to the appointment, or can they wait in the waiting room?
Virtual and phone appointments are available if you do not have transportation. During your intake, the Military Family Navigator – Mental Health can help you choose the type of session that best suits your needs.
Unfortunately, the Transition Centre at 258 Somme Rd. has no designation for child care or has certified staff to look after your children while you are in your appointment. If you need child care to attend a mental health appointment, contact North Side Child Care. -
Can the FLOs work with CAF members?
Depending on the circumstance, FLOs can provide couple's counseling, parenting, co-parenting, and family counseling. However, they can only provide direct services to CAF members under exceptional circumstances.