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  • Emergency Contacts

    Hours of operation:

    Monday to Friday: 7:30 a.m. to 9 p.m. ET 
    Saturday-Sunday: 9:00 a.m. to 5 p.m. ET

    Telephone: 1-855-245-0330 (toll free)
    Email: CF1FC@cfmws.com

    Mailing Address:
    CFOne Membership Office
    Canadian Forces Morale and Welfare Services
    4210 Labelle Street,
    Ottawa, ON, Canada K1A 0K2
  • Family Information Line

    Family Information Line

    24/7 Bilingual Counselling & Support
    Telephone: 1-800-866-4546
    Telephone (International): 00-800-771-17722
    Telephone (Collect calls): 1-613-995-5234
    Email: FIL-LIF@cfmws.com
  • Member Customer Service Centre

    Hours of operation:

    Monday to Friday: 7:30 a.m. to 9 p.m. ET
    Saturday-Sunday: 9:00 a.m. to 5 p.m. ET

    Telephone: 1-855-245-0330 (toll free)
    Email: CF1FC@cfmws.com

    Mailing Address:
    CFOne Membership Office
    Canadian Forces Morale and Welfare Services
    4210 Labelle Street,
    Ottawa, ON, Canada K1A 0K2

  • SISIP Financial 

    Hours of operation:

    Mon. to Fri.  8:00 to 4:30 ET 
    Telephone: 1-800-267-6681
    Book an appointment
    Client support locations