Volunteer Managers Hub

Frequently Asked Questions (FAQs)

• What is the purpose of the National Volunteer Management Policy?

  The purpose of the National Volunteer Management Policy is:

  To provide a consistent framework and comprehensive guidelines for the recruitment, engagement, and management of volunteer resources across all Non-Public Property (NPP) aspects of Canadian Forces Morale and Welfare Services (CFMWS). This framework aims to ensure that volunteer contributions are effectively integrated, managed, and utilized to support the diverse needs and operations of CFMWS, enhancing the overall morale and welfare of Canadian Forces members and their families both national and international.

• What are the risks non-compliance?

  The risks of non-compliance with the National Volunteer Policy is:

  • Legal action against CFMWS (lawsuits). Failure to adhere to the policy could result in legal challenges, potentially leading to costly lawsuits and legal penalties.
  • Major/minor injuries. Non-compliance may increase the likelihood of severe injuries to volunteers or staff, which could have serious health and safety implications. Even less severe injuries can occur more frequently if safety protocols outlined in the policy are not followed.
  • Theft or fraud. Without proper oversight and adherence to guidelines, there is a higher risk of theft or fraudulent activities, which can undermine trust and financial stability.
  • Harm to brand identity and intellectual property. Failing to follow the policy can damage the reputation of CFMWS and lead to misuse or loss of intellectual property, affecting the organization's credibility and brand integrity.
• What are the benefits of having a National Volunteer Management Policy?

  The benefits of having a National Volunteer Management Policy are:

  • Enhances national cohesion and collaboration within the organization by fostering a unified approach to volunteer management.
  • Ensures that all divisions are aligned with common goals and standards, promoting seamless communication and cooperation.
  • Eliminates discrepancies and streamlines processes, leading to more efficient and effective volunteer management and volunteer experience.
  • Cultivates a sense of shared purpose and identity among members, strengthening the overall organizational culture and commitment to our mission.
• What divisions would benefit from having volunteers?
  CFMWS greatly benefits from the participation of volunteers in its events, activities, programs, and services on a national scale. Volunteers are invaluable resources who not only support the organization but also engage civilian communities, encouraging them to 'Give Back and Get Involved' with our military members, their families, our veterans, and the organization itself. Each division within CFMWS can find unique ways to integrate volunteer opportunities, enhancing their operations and extending their reach and impact.
• Who collects the national volunteer personal information?
  National volunteer personal information is collected by each location and will be securely stored on-site in an electronic file format until a national database software is implemented.
• Is there going to be a CFMWS National Volunteer database to store all the information collected so it can be accessed by all of CFMWS?
  Yes, the objective is to establish a National Volunteer database to store and track all volunteer data. Updates and details will be shared as they become available.