Our Leadership Team
IAN POULTERChief Executive Officer View Bio(HE/HIM/HIS)Ian is a retired Major-General who ensures the alignment of goals of all divisions to ensure that CFMWS grows to reach its vision.
IAN POULTERChief Executive Officer
Ian, retired Major-General, is a graduate from the Royal Military College of Canada, and holds a Master’s in International Studies from King’s College London. His early career consisted of a number of command and staff appointments as a member of Royal Canadian Electrical and Mechanical Engineers. He later served as Project Director of the Quality of Life Project, Executive Assistant to the Chief of the Defence Staff; Commander 2 Area Support Group in Toronto, and Chief of Programme.
After a distinguished 38-year military career, COO Poulter retired from the CAF in 2014 and joined the Public Service in the Department of National Defence before joining CFMWS as Chief Operating Officer.
JULIE PECKHAMChief Operating Officer View Bio(SHE, HER, HERS)Julie is the Chief Operating Officer and is responsible for the alignment of the goals of all divisions to ensure that CFMWS grows to reach its vision, along with responsibility for Risk Management, Data Governance, Strategy and Strategic Planning, Performance Measurement, Infrastructure Strategy, Strategic Oversight Committee for APS110.
JULIE PECKHAMChief Operating Officer
Julie brings decades of experience and expertise in leadership, strategy, planning, financial stewardship and operational management. Holding a Chartered Professional Accountant designation and a Bachelor of Commerce (Honours) degree from Queen’s University, Julie has held a variety of executive positions in both the private and public sector, and not-for-profits.
Julie joined CFMWS in September 2020 as the Chief Financial Officer (CFO). Over that short period, she has demonstrated her commitment to collaboration and creative problem solving to achieve key results for the NPP enterprise.
Julie and her husband Rob have three children, three cats and a golden retriever. Julie and her family play hockey and own a country home in her hometown, Granby, QC.
ROBIN ROSSChief Human Resources Officer View Bio(SHE, HER, HERS)Robin provides advice to the CEO and the executive management team, concerning all employee-related matters, including Talent Acquisition, Performance Management, Total Compensation, Workplace Culture and Wellness, Payroll and Benefits, HRIS, Occupational Health and Safety, Labour Relations, Pension, Employment Equity, Official Languages, Learning and Development and Conflict Resolution.
ROBIN ROSSChief Human Resources Officer
Robin brings a wealth of Human Resources knowledge to this position from her time in the industry with Bell Canada, to a wide variety of roles within CFMWS since 2004, as well as through her professional training throughout the past decade.
Robin is also the CFMWS Champion for Indigenous Peoples and is very committed to this role.
BRUCE PICKARDChief Information Officer View Bio(HE/HIM/HIS)Bruce is a retired Canadian Armed Forces Lieutenant-Colonel. As CFMWS Chief Information Officer, Bruce leads the technology strategy of the organization. He is responsible for the maintenance and operation of the NPP network (NPPNet) and the technology that supports CFMWS headquarters and business lines in the delivery of programs/services across Bases/Wings in Canada and in Europe. He and his team are also focused on data security, cybersecurity/prevention, CFMWS technology program management and migration of CFMWS applications to the cloud.
BRUCE PICKARDChief Information Officer
Bruce is a graduate of the Royal Military College of Canada and the Royal Military College of Science at Shrivenham, England. He also completed his MBA, as well as a Masters in Systems Science.
After returning from England, Bruce worked with the DND/CAF ADM (Material) Group, the Army Staff and the ADM (Information Management) Group. Bruce’s last military position was as the CAF Command and Control Systems Capability Manager.
After a distinguished 27-year military career, Bruce retired from the Canadian Armed Forces and joined CFMWS as the Chief Information Officer in 2008
DOMINIC MCALEAChief Corporate Counsel and Chief Corporate Secretary View Bio(HE/HIM/HIS)Dominic is Chief Corporate Counsel and Chief Corporate Secretary. In this role, he provides legal counsel, strategic advice, and guidance to the Executive Management Board (ExMB), the Chief Executive Officer, the Chief Operating Officer and other senior executives on governance and our legislative and regulatory mandates. He also oversees Corporate Services, including HQ administration, Travel Services, Environmental Compliance, Procurement and Contracting, Privacy and Access to Information, as well as NPP Real Property.
DOMINIC MCALEAChief Corporate Counsel and Chief Corporate Secretary
Dominic has decades of management experience with the Canadian Armed Forces, the Department of Justice, Global Affairs Canada and the Military Grievances External Review Committee. His expertise includes strategic planning, policy development and implementation, developing and promulgating Federal legislation and regulations, criminal and civil regulatory systems, negotiation and deal making at the national and international levels. Throughout his career, he has been recognized for his dedication, team building, innovation and managing change.
Dominic’s combined knowledge of, and experience with, the Canadian Armed Forces, Department of National Defence, Non-Public Property and the Staff of the Non-Public Funds, Canadian Forces, as a law and policy expert, makes him an essential asset for our organization. At a time when our organization works to modernize our social enterprise business model that reflect current realities, Dominic’s expertise is invaluable.
ROSEMARY PITFIELDChief Experience and Marketing Officer View Bio(SHE, HER, HERS)
ROSEMARY PITFIELDChief Experience and Marketing Officer
As Chief Experience and Marketing Officer, Rosemary holds responsibility for all Marketing and Communications functions, and continues to evolve our organization’s priority to deliver an exceptional Member Experience ensuring a seamless experience for our members across all our services and programs. Rosemary leads CFMWS in the implementation of the new CFMWS Member Experience Strategy and CFOne Strategy executing an enterprise omni-channel experience for our members.
Rosemary joined CFMWS in March 2017, as Director of Communications and Marketing, and has led the Corporate Communications, Employee Communication, Translation Services, Member and Employee Marketing and Communications, Support Our Troops Communications, CFOne Membership, and the Member Customer Service Centre functions for the organization. Prior to joining CFMWS, Rosemary worked for the City of Ottawa, the National Association of Federal Retirees, the City of Kitchener, Royal Bank and TSN. She was involved in major business transformations and rebranding at those organizations.
Rosemary’s optimistic nature and enthusiasm for our members and employees has greatly contributed to CFMWS’ successes over the last five years.
JILL O'NEILLSenior Vice President SISIP Financial View Bio(SHE, HER, HERS)
JILL O'NEILLSenior Vice President SISIP Financial
Jill is the Senior Vice President of SISIP Financial, responsible for all SISIP Financial operations. Jill brings over 25 years of experience in the financial services industry and deep expertise as a thought leader in client-centred business transformation.
Since coming to CFMWS in 2019, Jill has introduced a series of transformational initiatives that leverage her industry expertise, including the introduction of business planning practices, advisory coaching, member experience research, negotiation of an enhanced strategic partnership with Investia Financial Services and the implementation of a Client Relationship Management (CRM) system. She has also ensured further investment to expand advisory and client support teams, as well as the implementation of business intelligence and analytics to inform evidence-based decisions and business strategy.
As a military spouse, Jill brings first-hand knowledge of military life and its unique circumstances. Before joining SISIP Financial, Jill served in various leadership roles at MD Financial, BMO Private Wealth and Scotia Wealth Management.
Jill is also an accomplished golfer who was recognized and inducted into the Newfoundland and Labrador Golf Hall of Fame in 2019.
BRUCE PLOUGHMANSenior Vice President Personnel Support Programs View Bio(HE/HIM/HIS)Bruce is a retired Canadian Armed Forces Brigadier-General who, as Senior Vice President of PSP, manages programs such as fitness, sports, recreation, and health promotion on Bases and Wings across Canada and in deployed operations, which ultimately contributes to the Canadian Armed Forces' operational readiness.
BRUCE PLOUGHMANSenior Vice President Personnel Support Programs
Bruce joined the CAF in 1988. Upon completion of pilot training, he was posted to 12 Wing Shearwater, where he was employed as a line pilot, a standards pilot, and an instructor, all on the venerable Sea King. Over the course of his distinguished career, Bruce has had the privilege to command at the detachment, flight, squadron, wing level, and at the division level as Commander 2 Canadian Air Division.
He is a graduate of the CAF Command and Staff Course, the Advanced Military Studies Course, the Canadian Security Studies Program, and the Queen's Public Executive Program. He holds a Bachelor of Science in Biology, a Bachelor of Education and a Bachelor of Physical Education from Memorial University of Newfoundland.
Bruce assumed the role of Senior Vice President Personnel Support Programs at CFMWS in 2018. He is the CFMWS Champion for LGBTQ2+ Rights and is committed to listening, learning, sharing and advocate in his role.
FRANK ROCCHETTISenior Vice President CANEX View Bio(HE/HIM/HIS)Frank is the Senior Vice President of CANEX, where he manages all CANEX/NATEX operations. Frank has a successful record of contributing to the growth and profitability of global retail and wholesale brands, with 15+ years of Executive leadership and 20+ years of marketing, merchandising, store design, e-commerce, retail operations and team building. He held many senior executive roles at leading brands, including DAVIDs TEA, BESTSELLER, Stokes, Point Zero, Group Dynamite, La Senza, and Tommy Hilfiger Canada.
FRANK ROCCHETTISenior Vice President CANEX
Since joining CANEX, his contributions have been felt across the organization. Frank’s positive attitude, passion for service excellence, empathy, creative-solution thinking and leadership have demonstrated his capacity to work collaboratively and drive high performance results. His authentic commitment and passion for exemplifying our corporate values for our members and employees is an inspiration to many.
LAURIE OGILVIEVice President Military Family Services View Bio(SHE, HER, HERS)
LAURIE OGILVIEVice President Military Family Services
As Senior Vice President of Military Family Services, Laurie oversees the delivery of national and local services to military and Veteran families who are faced with the challenges of frequent separation, relocation and transitions. She also oversees Support Our Troops, the official charitable cause of the Canadian Armed Forces.
Laurie has been with CFMWS for over 21 years and has held a variety of roles in several divisions across the organization. Laurie was the Director of Family Services from 2012 to 2022, and during that time, she was involved in the modernization of the Military Family Services Program, the introduction of the Veteran Family Program, the evolution of family / gender-based violence initiatives, and the revision of the governance model for Military Family Resource Centres.
Laurie works closely with partners within the Canadian Armed Forces, Veterans Affairs Canada, Government of Canada departments, industry partners, not-for-profit organizations, family advocacy agencies, and researchers striving to enhance CFMWS’ service offerings for military and Veteran families.
As for Support Our Troops, Laurie oversees grant/loan administration, financial management of the various CAF charitable funds, philanthropic efforts, corporate development, cause amplification (Yellow Ribbon), third-party event management, and all other revenue generation elements that are currently in place.
In 2016 Laurie was a recipient of the Chief of the Defence Staff’s Distinguished Achievement Award for her work with Military Family Resource Centres. In 2021, Laurie became the CFMWS Champion for Wellness and is strongly committed to supporting the personal and professional wellness of everyone with whom she interacts. She believes that wellness is how individuals define it for themselves, but that our organization must serve as an enabler and supporter of everyone’s wellness.
NATHALIE FORTINCFMWS Chief Warrant Officer View Bio(She/Her/Hers)Nathalie is currently serving and holds the rank of Chief Warrant Officer. As the CFMWS Chief, she advises the CEO and other CFMWS senior leaders on issues relating to CAF members and the larger Defence community.
NATHALIE FORTINCFMWS Chief Warrant Officer
Nathalie joined the Canadian Armed Forces in 1990 as a Supply Technician. She currently holds the rank of Chief Warrant Officer.
Throughout her career, she has been posted at Bases and Wings throughout Canada, and has deployed to Kuwait, Iraq, Poland, Romania, and Africa and participated in a major NATO exercise in Portugal.
In 2021 she was nominated for the Non-Commissioned Member Executive Professional Development Program (NEPDP) at the Royal Military College in Kingston where she graduated with a Certificate in Advance Military Studies.
In 2022, CWO Fortin joined the CFMWS leadership team as the CFMWS Chief Warrant Officer.