Lil' Troopers

Frequently Asked Questions

• What are your hours?
  We operate between 6:30 AM to 5:00 PM at both locations. 
• How long is the waitlist?
  The waitlist varies depending on the time of year and program you are waiting for. We do have a transparent waitlist, so please give us a call to check your place at any time so we can let you know. 
• Do you offer automatic withdrawal for child care payments?
  No, families have the option to pay online through Quick Books, in person using credit, debit, cash or cheque, or over the phone using credit.
• Do you take children under 18 months in your child care programs?
  Yes. However, as part of our license, we have limited space to take children under 18 months. 
• Does my child have to be potty trained to attend your preschool programs?
  No, children do not have to be potty trained before coming into any of our preschool programs. Once the family and child are ready to start the process, we will work with the family to make potty training as smooth as possible for everyone. 
• Does my child need to be walking when they start the toddler program?
  No, children who come to our programs do not need to be walking. 
• Are any of your child care programs bilingual?
  No. However if we do have bilingual staff on duty in any of our programs, we will try to incorporate French into the day.
• Do we bring our own food?
  No, we provided a 4-week rotating menu that follows the Ontario food guideline. All families are provided copies of both the Summer and Winter menu and we will accommodate any allergies or intolerances your child may have. 
• Does my child have to nap in preschool?
  No, if your child isn’t napping during our rest time, they are given books and quiet activities to do on their cots while staff spend the first 30 minutes cleaning up from lunch. Once the tables and floors are clean, the children who do not nap are asked to join the for tabletop and school readiness activities.
• I have two children attending Lil’ Troopers, can they be in the same room if they are different ages?
  No, the rooms are designated by age for licensing and developmental reason.  However, we do try to have siblings spend time together at the start and end of the day.  We also allow for short visits to say a quick hello and give a hug.
• My child who was registered and attends the toddler program is now of age to move up to the preschool program. Does this move happen as soon as my child is old enough?
  No, we have to wait until there is space in the preschool program which typically only happens once a year mid-summer.  So if your child turns preschool age in February, they may not be moved until June or July.  Toddler Educators ensure there is a variety of materials for children of all developmental domains to explore.  A child who turns preschool age will be moved up as soon as there is space.
• Can our children who attend the Before & After School Program at Lil’ Troopers South attend the day care on PA days, March Break, and during summer months as they are already part of the program?
  No, when your child is registered for the Before and After School Program, they are withdrawn from the Preschool Program. The Before and After School program only operates on school instructional days. If you require care on PA days, March Break, or during the summer months, you can register your child with camps run by our community partners including PSP and the Town of Petawawa. 
• Can my child attend the Before and After School program at Lil’ Troopers South even though they go to school at Valour?
  No, only children who attend St.Francis of Assisi school can attend our Before and After School program. The PMFRC offers Before and After School Programs at Valour and Our Lady of Sorrows schools. All three schools and programs have different start and end times. Additionally, PSP offers Before and After school care at Valour and St. Francis of Assisi if our list is full.