Office Location
Major General B.M. Hoffmeister Building
1755 West 1st Avenue Suite 142
Vancouver, BC V6J 0G7
We, the employees of the Mainland BC Military Family Resource Centre, are thankful to have our workplace located on the traditional, ancestral and unceded territories of the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), and the Sel̓íl̓witulh (Tsleil Waututh), We are also grateful to be able to extend our work into the many traditional territories within Mainland BC.
Staff Contacts
Lina Thompson
Executive Director
executivedirector@bcmfrc.com
Michelle Garbe
Administrative Manager
(604) 225-2520 x 2472
michelle@bcmfrc.com
Anjila Clark
Community Engagement Coordinator
(604) 225-2520 x 2640
anjila@bcmfrc.com
Aisha Malik
Deployment & Outreach Coordinator
(604) 225-2520 x 2550
aisha@bcmfrc.com
Nancy Szastkiw, RCC, RSW
Family Liaison Officer (Vancouver)
(604) 225-25250 x 2572
nancy@bcmfrc.com
Melissa DeCruze
Information & Referral Coordinator
(604) 225-2520 x 2530
melissa@bcmfrc.com
Questions or Concerns?
We at the Mainland BC MFRC strive to provide exemplary service. We work to identify and implement resources to address and improve the challenges of military life. However, in the event you have a concern about our staff or our work, we invite you to contact us.
Please submit any concerns to our executive director by email (executivedirector@bcmfrc.com) or in writing: Mainland BC MFRC; 1755 W 1 st Ave; Vancouver, BC V6J 0G7.
Should your concern be in regards to our executive director, please contact our board chair by email (board@bcmfrc.com).
Your communication must include the following:
Your full name (and company name if applicable)
Your contact information either phone, email or address
A description of your concern and how you think it could be resolved
Your signature and the date
Each concern will be reviewed by the executive director, or—in the case where the executive director is the subject of the concern—by the board chair and the board of directors. The executive director or board member will contact you within five business days of receiving your message. Resulting feedback about your concern will be provided to you within 30 days of receiving your message. If you are not satisfied with the executive director’s handling of your concern, your issue may be taken to the board of directors.
The board of director’s decision will be final.
