Contact Us

If you are dealing with a life threatening emergency, immediately dial 911 or your local emergency services.

Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL-LIF@cfmws.com

Canadian Forces Member Assistance Program
Telephone: 1-800-268-7708
Teletypewriter: 1-800-567-5803

Kids Help Phone
Telephone: 1-800-668-6868 or Text CAFKIDS at 68686

Hours of operation:

Monday to Friday: 7:30 a.m. to 9 p.m. ET 
Saturday-Sunday: 9:00 a.m. to 5 p.m. ET

Telephone: 1-855-245-0330 (toll free)
Email: CF1FC@cfmws.com

Mailing Address:
CFOne Membership Office
Canadian Forces Morale and Welfare Services
4210 Labelle Street,
Ottawa, ON, Canada K1A 0K2

Family Information Line

24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL-LIF@cfmws.com

Hours of operation:

Mon. to Fri.  8:00 to 4:30 ET 
Telephone: 1-800-267-6681
Book an appointment
Client support locations