Morale Mail

Learn how to mail a letter or parcel to CAF personnel who are serving on operational deployments.

What is Morale Mail?

Morale mail is a free, one-way mail service, operated by the Canadian Forces Postal Service (CFPS), that allows families, friends, and other authorized individuals to send care packages and letters to Canadian Armed Forces (CAF) members.

Process to Send a Package

Dropping off parcels must:

Bring your boxed package to either the Meaford MFRC OR the your local Canada Post but you will pay postage to Belleville, Ontario.
The Meaford MFRC has a wrapping supplies ( brown paper, tape, scissors, writing utensils and custom forms are provided with detailed steps on how to wrap and address your parcel.)
Once wrapped and labeled, bring your package to the receptionist at the front desk

Meaford MFRC staff will be available to help with any questions or guidance you may need from Monday to Friday, 8 AM - 4 PM.

Canada Post holiday offer

Canada Post has extended free Holiday postal service until February 28, 2026.

Send mail to deployed loved ones free from any Canada Post location during this period.

Parcel Packaging

All packages must be securely packaged in a sturdy box to avoid damage and leaking. Place breakable items or liquid substances within a strong outer container to avoid damaging other items. Canadian Forces Morale Mail is not insurable or traceable.  

To avoid confusion (i.e. when there are other labels, barcodes etc. on the box), all packages must be wrapped in brown craft paper. The addresses and contents are written directly on the paper. Please see below for more details.

Customs Forms are required when sending parcels through Morale Mail. You may get these at the Canada Post Location or from Meaford MFRC.

What are prohibited items?

Prohibited items include:

alcohol
tobacco products
drugs
matches
cigarette lighters
weapons (including replicas)
flammable liquids or solids
compressed gas
aerosol cans
explosives
radioactive materials
ammunition
lithium batteries (unless mounted in device)
corrosive fluids
perishable items
obscene magazines or pictures

Additional mailing prohibitions may be placed on parcel contents by the host country. It is the sender’s responsibility to ensure that they comply with the prohibitions listed above and host country prohibitions for mail. A list of host country restrictions can be found at International Destination Listing .

Prohibited items include:

alcohol
tobacco products
drugs
matches
cigarette lighters
weapons (including replicas)
flammable liquids or solids
compressed gas
aerosol cans
explosives
radioactive materials
ammunition
lithium batteries (unless mounted in device)
corrosive fluids
perishable items
obscene magazines or pictur

Addressing Your Package

As directed from the Canadian Forces Postal Services (CFPS), all script is to be written clearly in uppercase letters to ensure legibility. Place the return address on the top-left corner of the parcel. The recipient’s address is placed in the centre of the box. A list of all contents is written in the lower left corner of the package. You can list the contents in categories to make it simple i.e. snacks, toiletries, etc.
**Please note: To send your package, you will need to know the Section/ Unit of the recipient or the Base Mailroom will not accept it**

Where do I find the Section/ Unit?

The CAF member overseas will have the section/ unit they are posted to. It is helpful to get this before they leave to ensure you have no delay in sending your package. The Meaford MFRC does not have the access to look up this information and has been directed to not accept packages that do not contain this information.

Mailing Address

Addresses for overseas operations may be found on the Government of Canada website.

Parcel Dimensions, Size & Weight

Items that do not meet size and weight restrictions will not be accepted.

Maximum weight of 20 kilograms or 44 pounds
Maximum length of 1 metre (39in); AND
The maximum length plus girth is 2 metres (79in)

The definition of girth is “width + height + width + height”

Customs / Contents List

All parcels are subject to inspection by the host country’s customs officials.

A Canada Post Customs Declaration form must be completed and attached to the respective parcel, and a detailed list of contents must be inscribed in the bottom left-hand corner of the parcel to include quantity, description, weight (if known), and value.

Care Package Ideas

Remember to plan in advance for those special occasions as mail overseas will take time to arrive at its destination. Brainstorm ideas that will be easy for your loved one to bring back home with them as they already have a lot of equipment and bags returning home with them. 

Are you looking for inspiration on how to decorate or what items to add to your next care package? Here are a few ideas to get you started:

If you have any Morale Mail questions contact the Meaford MFRC Information Services team by calling 519-538-1371 ext 26 6509or by sending an email to  mfrc.meaford@gmail.com.

**Please consult your unit DSG if you have received alternate instructions for sending Morale Mail.

What are some recommended items to send?

You could send:

photo albums
non-perishable snacks
decks of cards
books
blankets
stuffed animals
clothing
stationary
toiletries
chargers