North Bay PSP Memberships, Policies & More!

Regular Facility Hours

06:00-21:00 Monday to Friday

08:00-18:00 Saturday & Sunday

 

Restricted Times: Monday-Friday

Military Only: 06:00 - 09:00

Members/Associates: 09:00 - 21:00

Non-Members: 16:00 - 21:00

*No restrictions on the weekend

 

Spring Facility Schedule;

See classes, programs and more

Membership Payment options

Clients may purchase a PSP PLAN (single or family) for a set fee for the length of term: 1 month, 3 months, 6 months, and 12 months. Set fees are not subject to change during the course of the PLAN and must be paid in full up front. These plans do not automatically renew and expire from the appropriate length of time from the date of purchase. Associate members must renew their membership within 30 days of the expiration date. Access to the facility with an expired membership is not permitted without paying a drop-in fee. Drop-in fees are only available Monday through Friday after 1600 hr and anytime on the weekend.

Membership cancellation (Refund) policy

All membership cancellations are subject to a 10% administrative fee. Month-to-month memberships are not valid for refunds. Refund requests must be submitted in writing to the Community/Recreation Coordinator for consideration and approval. Refunds must be requested in writing at least 7 days prior to the date that the member wishes to deactivate their membership.

Program Cancellation (Refund) Policy

If a program advertises a required non-refundable deposit, no refund will be issued for the deposit. If more than 50% of the program has elapsed, no refund will be issued. Requests for refunds before 50% of the program has lapsed will incur a 10% administrative fee which will be deducted from the final refund value. Full refunds for medical emergencies or military operational reasons will be authorized prior to program start date, after the start date refunds will be prorated. Documentation will be required. There will be no refunds issued for swim lessons, considerations with regards to clause 4. will be considered.

Suspensions

Breach of facility rules and regulations may result in the PSP PLAN being suspended for an individual, family or single member of a family plan. During the suspension the individual does not have access to the facilities services or discounts linked to the plan and a refund cannot be requested.

Admittance

Children under the age of 11 must be directly supervised by a guardian 17 years or older. Children 11 years or older may use the facility unsupervised, youth access (13-17 years) to the weight and cardio rooms must be in accordance with the Youth Introduction to Weight and Cardio Training Facility Policy.

Conduct

While in PSP facilities PSP does not permit and will not tolerate any inappropriate conduct. Such conduct includes (without limitation), using loud, abusive, offensive, insulting, demeaning language, profanity, lewd conduct or any conduct that harasses or is bothersome to members, guests or PSP employees.

Prohibited Activities

PSP does not permit smoking, alcohol, or illegal drugs in any of its facilities, or access to its facility under the influence of the aforementioned substances. No client may train another client for compensation. If PSP determines that such training occurs in one of its facilities the trainer and/or the trainee may lose their membership without refund. No photography, videotaping, filming or audio recording is permitted in PSP facilities without prior written permission from management.

Policies or Facility rules

If any PSP PLAN holder or guest violates any Policies or Rules, PSP employees reserve the right to ask the person to stop and/or ask them to leave without a refund. A member's violation of any policies or rules may also cause PSP, in its sole discretion, to terminate that person's membership and/or other agreements. PSP PLAN holders must follow the specific rules that are posted regarding the use of each facility within the Fitness, Sports and Recreation Complex as it pertains to: Equipment Use Time Restrictions Appropriate Dress Locker Use Solicitation Guest Use/Drop-in Fees; Services and Benefits included with PSP PLAN; and Masks/Face Coverings (when applicable)

These rules and regulations have been designed to keep the centre clean, organized and safe. Please observe and follow all established rules. Disregarding these rules may result in the suspension of membership privileges.

General

• Facility members and guests must enter and exit the building through the main entrance only. All members must present their photo membership card upon each visit at the information desk when first entering the Fitness Centre.
• A replacement card fee will be charged for replacing lost membership cards.
• The Fitness & Wellness Centre is not responsible for lost or stolen items. Please lock all items in the lockers provided and ensure you have brought your own lock. Lockers are for daily use only.
• No open food or beverages (other than water) are allowed in the Weight & Cardio Room or Gymnasium. However, we recommend that you bring a towel and a water bottle while you workout.
• Gym bags, coats or equipment are not permitted in the Weight & Cardio Room. Usage of lockers is recommended. No personal belongings will be stored at the Front Desk.
• Use of electronic devices such as cell phones, iPads, and tablets are not permitted in the changerooms. 
• Unauthorized recordings or pictures of participants, staff or guests are forbidden within the facility.
• The 22 Wing Fitness & Wellness Centre retains the right to schedule any or all of the facilities for special events, programs or activities. Advance notice will be posted throughout the facility. 
• Spitting in the facility will result in suspension of membership privileges. 
• Appropriate footwear must be worn in the facility at all times. No outdoor shoes, socks or bare feet are permitted.
• All participants are responsible for ensuring that they have a spotter during free weight exercises. 
• Conduction and/or solicitation of personal business are prohibited in the 22 Wing Fitness & Wellness Centre. Only PSP employees may conduct personal training.
• When using the Weight & Cardio Room, all equipment used must be returned to their proper storage area after completion of your workout.
• We recommend that all squash players wear APPROVED eye protection. All squash players must wear non-marking footwear. 
• We recommend that footwear be worn in the shower and change areas. 
• Facility Members must wear "appropriate" attire, display proper etiquette, courtesy, and language while in the 22 Wing Fitness & Wellness Centre. 
• Participants must wear appropriate athletic/active clothing and clean athletic footwear. Clothing must not have offensive wording and mid-sections must be covered at all times.
• Facility Members will abide by other rules and regulations posted throughout the facility or as they are advised by the 22 Wing Fitness & Wellness Centre staff. Failure to do so may result in immediate and/or loss of any recreational privileges.

Safety

• Fitness & Wellness Centre staff are First Aid and CPR Certified.
• Basic first aid supplies are located at the Reception Desk.
• The Fitness & Wellness Centre is equipped with an AED.

Hygiene Policies

• All workout clothing must be clean and odour free prior to the start of your workout.
• Many people suffer from various allergies and respiratory distress, perfumes and other products may aggravate their condition. Please do not wear any perfume, cologne, strongly scented lotion or deodorant in the facility.
• The user must clean all equipment immediately after use. Paper towels and spray bottles are available in all areas.

a. A spouse or common‑law partner who normally lives with the member, including situations where they are temporarily away for work or military service.

b. A relative by blood, marriage, common‑law partnership, or legal adoption who normally lives with the member and for whom the member is eligible to claim a personal exemption under the Income Tax Act.

c. A child who normally lives with the member and for whom the member would be eligible to claim a personal exemption under the Income Tax Act if the child were related by blood, marriage, common‑law partnership, or legal adoption, or a child for whom the member has accepted full financial responsibility and has begun adoption proceedings.

d. A child or legal ward of the member’s spouse or common‑law partner who is single, under 26 years of age, and attending school or university full‑time.