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Meet Heather, Program Specialist

Heather McDowell brings over a decade of experience supporting Canadian military families  

Through her dedicated work as both a Veteran Family Navigator and Child and Youth Coordinator with the Military Family Resource Centre (MFRC), Heather has spent more than 10 years designing and delivering impactful programs that meet the unique needs of military and veterans’ families. Having lived the military lifestyle for over 30 years, Heather brings lived experience, empathy, and deep cultural competence to her work. 

Strategic thinking and a client-focused approach to ensure service excellence 

Her strengths lie in program development, community outreach and stakeholder collaboration. She has successfully led initiatives addressing family transitions, deployments, youth engagement, and veteran reintegration. Heather is known for her ability to adapt quickly in high-pressure, evolving environments.  

Inclusive and responsive 

Heather’s leadership is grounded in democratic and coaching-based styles, empowering both colleagues and clients while fostering inclusive and responsive programming. As an MFS Program Specialist, she is committed to enhancing the well -being and operational readiness of military families through innovative, evidence - informed services  

How to access her services 

McDowell.Heather@cfmws.com 
902-765-1494 Ext. 5301