Skip to main content
We are dedicated to ensuring you feel supported at all times during your OUTCAN posting and that you have the knowledge needed for a rewarding and positive experience. When in doubt, reach out! 

Contact a member of our team
  • SISIP Financial 

    Hours of operation:

    Mon. to Fri.  8:00 to 4:30 ET 
    Telephone: 1-800-267-6681
    Book an appointment
    Client support locations
  • Emergency Contacts

    Hours of operation:

    Monday to Friday: 7:30 a.m. to 9 p.m. ET 
    Saturday-Sunday: 9:00 a.m. to 5 p.m. ET

    Telephone: 1-855-245-0330 (toll free)
    Email: CF1FC@cfmws.com

    Mailing Address:
    CFOne Membership Office
    Canadian Forces Morale and Welfare Services
    4210 Labelle Street,
    Ottawa, ON, Canada K1A 0K2
  • Member Customer Service Centre

    Hours of operation:

    Monday to Friday: 7:30 a.m. to 9 p.m. ET
    Saturday-Sunday: 9:00 a.m. to 5 p.m. ET

    Telephone: 1-855-245-0330 (toll free)
    Email: CF1FC@cfmws.com

    Mailing Address:
    CFOne Membership Office
    Canadian Forces Morale and Welfare Services
    4210 Labelle Street,
    Ottawa, ON, Canada K1A 0K2

  • Family Information Line

    Family Information Line

    24/7 Bilingual Counselling & Support
    Telephone: 1-800-866-4546
    Telephone (International): 00-800-771-17722
    Telephone (Collect calls): 1-613-995-5234
    Email: FIL-LIF@cfmws.com
  • CFMWS US
    We are dedicated to ensuring you feel supported at all times during your OUTCAN posting and that you have the knowledge needed for a rewarding and positive experience. When in doubt, reach out! 

    Contact a member of our team
  • National Contacts
    • SISIP Financial 

      Hours of operation:

      Mon. to Fri.  8:00 to 4:30 ET 
      Telephone: 1-800-267-6681
      Book an appointment
      Client support locations
    • Family Information Line

      Family Information Line

      24/7 Bilingual Counselling & Support
      Telephone: 1-800-866-4546
      Telephone (International): 00-800-771-17722
      Telephone (Collect calls): 1-613-995-5234
      Email: FIL-LIF@cfmws.com
    • Emergency Contacts

      Hours of operation:

      Monday to Friday: 7:30 a.m. to 9 p.m. ET 
      Saturday-Sunday: 9:00 a.m. to 5 p.m. ET

      Telephone: 1-855-245-0330 (toll free)
      Email: CF1FC@cfmws.com

      Mailing Address:
      CFOne Membership Office
      Canadian Forces Morale and Welfare Services
      4210 Labelle Street,
      Ottawa, ON, Canada K1A 0K2
    • Member Customer Service Centre

      Hours of operation:

      Monday to Friday: 7:30 a.m. to 9 p.m. ET
      Saturday-Sunday: 9:00 a.m. to 5 p.m. ET

      Telephone: 1-855-245-0330 (toll free)
      Email: CF1FC@cfmws.com

      Mailing Address:
      CFOne Membership Office
      Canadian Forces Morale and Welfare Services
      4210 Labelle Street,
      Ottawa, ON, Canada K1A 0K2