Communication

Inter-Comm

16hrs 

Improve communication within personal relationships by learning the attitudes and skills required to deal with conflict effectively. Through exercises and coaching, participants learn to: understand conflict and increase active listening skills, use a collaborative model for resolving conflict built on interest-based communication skills, and use collaboration and communication to support health and well-being in relationships. 

Topics covered:

• Causes of conflict and how it escalates
• Conflict management styles – find yours!
• Interest-based communication
• Collaborative communication model and how to use it to resolve issues
• Active and empathetic listening skills

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