Contact Us
Benoit St-Germain
Senior Manager PSP - 22 Wing North Bay
Telephone: 705-494-2011 ext. 2212
Email: Benoit.St-Germain3@forces.gc.ca
Tessa Clermont
MFRC Executive Director
Telephone : 705-494-2011 poste 2057
Email : Tessa.Clermont@forces.gc.ca
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CANEX
Shawn Chalmers
CANEX Manager
Telephone: 705-494-2011 ext. 2285
Email: Chalmers.Shawn@cfmws.com
Julie Restoule
CANEX Invoice Clerk
Telephone: 705-494-2011 ext. 2280
Email: Restoule.Julie@cfmws.com
CANEX Front Desk
Telephone: 705-494-2011 ext. 2282 -
MFRC Staff
Tessa Clermont
Executive Director
Telephone: 705-494-2011 ext. 2057
Email: Tessa.Clermont@forces.gc.ca
Email:Donat Roussy
Business Manager,
Military Family Navigator
Telephone: 705-494-2011 ext. 2916
Email: Donat.Roussy@forces.gc.ca
Email: Donat.northbaymfrc@gmail.comGian Lasala
Business Administrator
Telephone: 705-494-2011 ext. 2073
Email: Business.northbaymfrc@gmail.com
Janet Durling
Client Care Coordinator
Telephone: 705-494-2011 ext. 2053
Email: Clientcare.northbaymfrc@gmail.com
Francesca Alexanian
Child Care Navigator
Telephone: 705-494-2011 ext. 2066
Email: Francesca.northbaymfrc@gmail.com
Emily Silver
Veteran Family Navigator
Telephone: 705-494-2011 ext. 2578
Email: Emily.Silver@forces.gc.ca
Lauren Vincent
Military Family Navigator
Telephone: 705-494-2011 ext. 2056
Email: Lauren.Vincent@forces.gc.ca
Victoria Mead
Military Family Navigator
Telephone: 705-494-2011 ext. 2645
Email: Victoria.northbaymfrc@gmail.com
Family Liaison Officer, Social Worker, Prevention, Support and Intervention Navigator
For more information please contact the MFRC Front Desk ext 2053
Katie McKay
Little Wings Childcare Centre Supervisor
Telephone: 705-494-2011 ext. 2668
Email: supervisor.lwcc@gmail.com -
PSP
Benoit St-Germain
Senior Manager PSP - 22 Wing North Bay
Telephone: 705-494-2011 ext. 2212
Email: Benoit.St-Germain3@forces.gc.caFitness & Wellness Centre
Sports
Paul Best
Manager Fitness, Sports & Recreation
Telephone:705-494-2011 ext. 2241
Email: Paul.Best@forces.gc.ca
Marc Desroches
Sports, Facility & Aquatic Coordinator
Telephone: 705-494-2011 ext. 2240
Email: Marc.Desroches@forces.gc.ca
Front Desk/Recreation Attendants
Telephone: 705-494-2011 ext. 2610Recreation
Lindsay Seguin
Community & Recreation Coordinator
Telephone: 705-494-2011 ext. 2613
Email: Lindsay.Seguin@forces.gc.ca
Mack Joseph
Community & Recreation Administrative Assistant
Telephone: 705-494-2011 ext. 2614
Email: Mackenzie.joseph@forces.gc.caAquatics
Marc Desroches
Sports, Facility & Aquatic Coordinator
Telephone: 705-494-2011 ext. 2240
Email: Marc.Desroches@forces.gc.ca
Penny Lecour
Aquatic Supervisor
Telephone: 705-494-2011 ext. 2611
Email: Penny.Lecour@forces.gc.caFitness/Reconditioning
Acting Fitness sports & Physical Exercise Coord.
Haley French
Telephone: 705-494-2011 ext. 2242
Email: Haley.French@forces.gc.ca
Fitness & Sports Instructors
Jesse Wilson
Email: jesse.wilson@forces.gc.ca
Telephone: 705-494-2011 ext. 2290
Erika Lewis
Email: Erika.lewis@forcs.gc.ca
Telephone: 705-494-2011 ext. 2290
Haley French
Email: Haley.french@forces.gc.ca
Telephone: 705-494-2011 ext. 2290Health Promotion
Lucas Demarco
Manager Health Promotions
Telephone: 705-494-2011 ext. 2350
Email: Lucas.Demarco@forces.gc.ca
Trevor Monahan
Adminstrative Assistant to Health Promotions
Telephone: 705-494-2011 ext. 2612
Email: Trevor.Monahan@forces.gc.caAyr Mess
Michelle Badgley
Ayr Mess Manager
Telephone: 705-494-2011 ext. 2250
Email: Michelle.Badgley@forces.gc.ca
Amy Martin
Ayr Mess Administrative Assistant
Telephone: 705-494-2011 ext. 2251
Email: Amy.Martin@forces.gc.ca
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Emergency Contacts
If you are dealing with a life threatening emergency, immediately dial 911 or your local emergency services.
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Canadian Forces Member Assistance Program
Telephone: 1-800-268-7708
Teletypewriter: 1-800-567-5803
Kids Help Phone
Telephone: 1-800-668-6868 or Text CAFKIDS at 68686 -
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Family Information Line -
Member Customer Service Centre
Hours of operation:
Monday to Friday: 7:30 a.m. to 9 p.m. ET
Saturday-Sunday: 9:00 a.m. to 5 p.m. ET
Telephone: 1-855-245-0330 (toll free)
Email: CF1FC@cfmws.com
Mailing Address:
CFOne Membership Office
Canadian Forces Morale and Welfare Services
4210 Labelle Street,
Ottawa, ON, Canada K1A 0K2 -
SISIP Financial
Hours of operation:
Mon. to Fri. 8:00 to 4:30 ET
Telephone: 1-800-267-6681
Book an appointment
Client support locations
-
Local Contacts
Benoit St-Germain
Senior Manager PSP - 22 Wing North Bay
Telephone: 705-494-2011 ext. 2212
Email: Benoit.St-Germain3@forces.gc.ca
Tessa Clermont
MFRC Executive Director
Telephone : 705-494-2011 poste 2057
Email : Tessa.Clermont@forces.gc.ca-
CANEX
Shawn Chalmers
CANEX Manager
Telephone: 705-494-2011 ext. 2285
Email: Chalmers.Shawn@cfmws.com
Julie Restoule
CANEX Invoice Clerk
Telephone: 705-494-2011 ext. 2280
Email: Restoule.Julie@cfmws.com
CANEX Front Desk
Telephone: 705-494-2011 ext. 2282 -
MFRC Staff
Tessa Clermont
Executive Director
Telephone: 705-494-2011 ext. 2057
Email: Tessa.Clermont@forces.gc.ca
Email:Donat Roussy
Business Manager,
Military Family Navigator
Telephone: 705-494-2011 ext. 2916
Email: Donat.Roussy@forces.gc.ca
Email: Donat.northbaymfrc@gmail.comGian Lasala
Business Administrator
Telephone: 705-494-2011 ext. 2073
Email: Business.northbaymfrc@gmail.com
Janet Durling
Client Care Coordinator
Telephone: 705-494-2011 ext. 2053
Email: Clientcare.northbaymfrc@gmail.com
Francesca Alexanian
Child Care Navigator
Telephone: 705-494-2011 ext. 2066
Email: Francesca.northbaymfrc@gmail.com
Emily Silver
Veteran Family Navigator
Telephone: 705-494-2011 ext. 2578
Email: Emily.Silver@forces.gc.ca
Lauren Vincent
Military Family Navigator
Telephone: 705-494-2011 ext. 2056
Email: Lauren.Vincent@forces.gc.ca
Victoria Mead
Military Family Navigator
Telephone: 705-494-2011 ext. 2645
Email: Victoria.northbaymfrc@gmail.com
Family Liaison Officer, Social Worker, Prevention, Support and Intervention Navigator
For more information please contact the MFRC Front Desk ext 2053
Katie McKay
Little Wings Childcare Centre Supervisor
Telephone: 705-494-2011 ext. 2668
Email: supervisor.lwcc@gmail.com -
PSP
Benoit St-Germain
Senior Manager PSP - 22 Wing North Bay
Telephone: 705-494-2011 ext. 2212
Email: Benoit.St-Germain3@forces.gc.caFitness & Wellness Centre
Sports
Paul Best
Manager Fitness, Sports & Recreation
Telephone:705-494-2011 ext. 2241
Email: Paul.Best@forces.gc.ca
Marc Desroches
Sports, Facility & Aquatic Coordinator
Telephone: 705-494-2011 ext. 2240
Email: Marc.Desroches@forces.gc.ca
Front Desk/Recreation Attendants
Telephone: 705-494-2011 ext. 2610Recreation
Lindsay Seguin
Community & Recreation Coordinator
Telephone: 705-494-2011 ext. 2613
Email: Lindsay.Seguin@forces.gc.ca
Mack Joseph
Community & Recreation Administrative Assistant
Telephone: 705-494-2011 ext. 2614
Email: Mackenzie.joseph@forces.gc.caAquatics
Marc Desroches
Sports, Facility & Aquatic Coordinator
Telephone: 705-494-2011 ext. 2240
Email: Marc.Desroches@forces.gc.ca
Penny Lecour
Aquatic Supervisor
Telephone: 705-494-2011 ext. 2611
Email: Penny.Lecour@forces.gc.caFitness/Reconditioning
Acting Fitness sports & Physical Exercise Coord.
Haley French
Telephone: 705-494-2011 ext. 2242
Email: Haley.French@forces.gc.ca
Fitness & Sports Instructors
Jesse Wilson
Email: jesse.wilson@forces.gc.ca
Telephone: 705-494-2011 ext. 2290
Erika Lewis
Email: Erika.lewis@forcs.gc.ca
Telephone: 705-494-2011 ext. 2290
Haley French
Email: Haley.french@forces.gc.ca
Telephone: 705-494-2011 ext. 2290Health Promotion
Lucas Demarco
Manager Health Promotions
Telephone: 705-494-2011 ext. 2350
Email: Lucas.Demarco@forces.gc.ca
Trevor Monahan
Adminstrative Assistant to Health Promotions
Telephone: 705-494-2011 ext. 2612
Email: Trevor.Monahan@forces.gc.caAyr Mess
Michelle Badgley
Ayr Mess Manager
Telephone: 705-494-2011 ext. 2250
Email: Michelle.Badgley@forces.gc.ca
Amy Martin
Ayr Mess Administrative Assistant
Telephone: 705-494-2011 ext. 2251
Email: Amy.Martin@forces.gc.ca
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CANEX
-
National Contacts
-
Emergency Contacts
If you are dealing with a life threatening emergency, immediately dial 911 or your local emergency services.
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Canadian Forces Member Assistance Program
Telephone: 1-800-268-7708
Teletypewriter: 1-800-567-5803
Kids Help Phone
Telephone: 1-800-668-6868 or Text CAFKIDS at 68686 -
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Family Information Line -
Member Customer Service Centre
Hours of operation:
Monday to Friday: 7:30 a.m. to 9 p.m. ET
Saturday-Sunday: 9:00 a.m. to 5 p.m. ET
Telephone: 1-855-245-0330 (toll free)
Email: CF1FC@cfmws.com
Mailing Address:
CFOne Membership Office
Canadian Forces Morale and Welfare Services
4210 Labelle Street,
Ottawa, ON, Canada K1A 0K2 -
SISIP Financial
Hours of operation:
Mon. to Fri. 8:00 to 4:30 ET
Telephone: 1-800-267-6681
Book an appointment
Client support locations
-
Emergency Contacts
