Contact Us
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MFS(E) Contacts
MFS(E) Regional Office - Geilenkirchen Germany
Geilenkirchen
Telephone: +49 (0) 2451 717500
Email: MFS.Europe@cfmws.com
Military Family Services Locations in Europe
Telephone: +49 (0) 2451 717500
Email: MFSE-SK@forces.gc.caCasteau (SHAPE)
Brussels
Telephone: +32 (0) 6544 5962
Email: Mfse.SHAPE@cfmws.com
Telephone: 32 (0) 2 210 92 92
Email: Mfse.brussels@cfmws.comUK
Telephone: +44 (0) 7814 240249
Email: Mfse.UK@cfmws.comNaples
Riga Remote
Telephone: +39 081 509 6663
Email: Mfse.naples@cfmws.com
Telephone: +371 231 16869
Email: mfse.RigaRemote@cfmws.com -
PSP Europe
PSP EUROPE
PSP Main Office - Niederheid
Jacques Béland
PSP Senior Manager
Telephone: +49 (0) 2451 717 145
Email: jacques.beland@forces.gc.caTamara Clarke
PSP Administrative Assistant
Telephone: +49 (0) 2451 717 270
Email: +PSP.Europe@forces.gc.caCatherine Carrier
PSP Chalet & SKK/GK Coordinator
Telephone: +49 (0) 2451 717 243
Email: +PSP.Chalet@forces.gc.caPSP Fitness, Sports and Recreation
Guy Boudrias - Niederheid
Manager Fitness, Sports and Recreation – Europe
Telephone: +49 (0) 2451 717 201
Email: Guy.boudrias@forces.gc.caBertrand Vittecoq - Niederheid
PSP Fitness, Sports and Physical Exercise Coordinator – Eastern Europe
Telephone: +49 (0) 2451 717 205
Email: bertrand.vittecoq@forces.gc.caFélix-Antoine Proulx
PSP Fitness, Sports and Physical Exercise Coordinator – Western Europe
Telephone: +32 (0) 65 44 6106
Email: Proulx.Felix-Antoine@cfmws.comPSP Coordinators & Duty Free Stores
Dwayne Dietrich
PSP Coordinator - Brunssum
Telephone: +31 (0) 45 526 3433
Email: +PSP.Brunssum@forces.gc.caGemma Verret
PSP Coordinator - Brussels
Telephone: +32 (0) 22 10 9293
Email: verret.gemma@cfmws.com or psp.brussels@cfmws.comAlex English
PSP Coordinator - Casteau
Telephone: +32 (0) 472 53 61 03
Email: english.alex@cfmws.com or +PSP.Casteau@forces.gc.caMarie-Eve Chainey
PSP Coordinator - Naples
Telephone: +39 081 509 0421
Email: chainey.marie-eve@cfmws.com or psp.naples@cfmws.comKatrina Ansley
PSP Coordinator - Riga
Telephone: +371 675 56 217
Email: +PSP.Riga@forces.gc.caMelanie Bossence
PSP Coordinator - Ramstein
Telephone: +49 (0) 6371 598 512
Email: Bossence.Melanie@cfmws.com or +PSP.Ramstein@forces.gc.caNicole Rogerson
PSP Coordinator - United Kingdom
Telephone: +44 (0) 1895 613 038
Email: psp.uk@cfmws.comMarc-André Gaudet
Duty Free Store Manager
Telephone: +49 (0) 6371 952 161
Email: Marcandre.gaudet@forces.gc.caMelanie Ross
Head Cashier - Duty Free Store Ruislip
Telephone: +44 (0) 1895 613 039
Email: ruislipdutyfree@gmail.com -
Emergency Contacts
Michael Bruinix
MFS(E) Social Worker
Telephone: + 49 (0) 2451 717 206
Email: bruinix.michael@cfmws.com
Josette Leblanc
MFS(E) Social Worker
Telephone: + 49 (0) 2451 717 194
Email: leblanc.josette@cfmws.com
CFSU(E) Social Worker
Telephone: +49 (0) 2451 717 300Padre George Helou
Belgium/France/Germany/Luxembourg/Netherlands/Poland
Telephone: +32 (0) 492 722 686
Email: George.Helou@forces.gc.caPadre Warren Clapham
Estonia/Finland/Latvia/Lithuania/Norway/Sweden/UK
Telephone: +44 (0) 787 064 1587
Email: Warren.Clapham@forces.gc.caPadre Megan Jones
Austria/Czech Republic/Italy/Romania/Spain/Turkey
Telephone: +39 (0) 335 158 0472
Email: Megan.Jones@forces.gc.caDuty Officers
Germany & The Netherlands
Telephone: +49 (0) 172 5345900Italy
Telephone: +49 (0) 172 5345900Brussels
Telephone: +32 (0) 47 658 5977Bruxelles
Telephone: +32 (0) 47 658 5977SHAPE
Telephone: +32 (0) 479 40 9220United Kingdom & Remote Postings
Telephone: +49 (0) 172 5345900 -
NPF Human Resources
Jacques Provencher
Human Resources Manager
Telephone: +49 (0)2451 717225
Email: provencher.jacques@cfmws.comSobi Mannon
Human Resources Assistant
Telephone: +49 (0)2451 717240
Email: NPFHREurope@cfmws.comSophie Montreuil
Human Resources Assistant
Telephone: +49 (0)2451 717240
Email: NPFHREurope@cfmws.com
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Emergency Contacts
If you are dealing with a life threatening emergency, immediately dial 911 or your local emergency services.
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Canadian Forces Member Assistance Program
Telephone: 1-800-268-7708
Teletypewriter: 1-800-567-5803
Kids Help Phone
Telephone: 1-800-668-6868 or Text CAFKIDS at 68686 -
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Family Information Line -
Member Customer Service Centre
Hours of operation:
Monday to Friday: 7:30 a.m. to 9 p.m. ET
Saturday-Sunday: 9:00 a.m. to 5 p.m. ET
Telephone: 1-855-245-0330 (toll free)
Email: CF1FC@cfmws.com
Mailing Address:
CFOne Membership Office
Canadian Forces Morale and Welfare Services
4210 Labelle Street,
Ottawa, ON, Canada K1A 0K2 -
SISIP Financial
Hours of operation:
Mon. to Fri. 8:00 to 4:30 ET
Telephone: 1-800-267-6681
Book an appointment
Client support locations
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Local Contacts
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MFS(E) Contacts
MFS(E) Regional Office - Geilenkirchen Germany
Geilenkirchen
Telephone: +49 (0) 2451 717500
Email: MFS.Europe@cfmws.com
Military Family Services Locations in Europe
Telephone: +49 (0) 2451 717500
Email: MFSE-SK@forces.gc.caCasteau (SHAPE)
Brussels
Telephone: +32 (0) 6544 5962
Email: Mfse.SHAPE@cfmws.com
Telephone: 32 (0) 2 210 92 92
Email: Mfse.brussels@cfmws.comUK
Telephone: +44 (0) 7814 240249
Email: Mfse.UK@cfmws.comNaples
Riga Remote
Telephone: +39 081 509 6663
Email: Mfse.naples@cfmws.com
Telephone: +371 231 16869
Email: mfse.RigaRemote@cfmws.com -
PSP Europe
PSP EUROPE
PSP Main Office - Niederheid
Jacques Béland
PSP Senior Manager
Telephone: +49 (0) 2451 717 145
Email: jacques.beland@forces.gc.caTamara Clarke
PSP Administrative Assistant
Telephone: +49 (0) 2451 717 270
Email: +PSP.Europe@forces.gc.caCatherine Carrier
PSP Chalet & SKK/GK Coordinator
Telephone: +49 (0) 2451 717 243
Email: +PSP.Chalet@forces.gc.caPSP Fitness, Sports and Recreation
Guy Boudrias - Niederheid
Manager Fitness, Sports and Recreation – Europe
Telephone: +49 (0) 2451 717 201
Email: Guy.boudrias@forces.gc.caBertrand Vittecoq - Niederheid
PSP Fitness, Sports and Physical Exercise Coordinator – Eastern Europe
Telephone: +49 (0) 2451 717 205
Email: bertrand.vittecoq@forces.gc.caFélix-Antoine Proulx
PSP Fitness, Sports and Physical Exercise Coordinator – Western Europe
Telephone: +32 (0) 65 44 6106
Email: Proulx.Felix-Antoine@cfmws.comPSP Coordinators & Duty Free Stores
Dwayne Dietrich
PSP Coordinator - Brunssum
Telephone: +31 (0) 45 526 3433
Email: +PSP.Brunssum@forces.gc.caGemma Verret
PSP Coordinator - Brussels
Telephone: +32 (0) 22 10 9293
Email: verret.gemma@cfmws.com or psp.brussels@cfmws.comAlex English
PSP Coordinator - Casteau
Telephone: +32 (0) 472 53 61 03
Email: english.alex@cfmws.com or +PSP.Casteau@forces.gc.caMarie-Eve Chainey
PSP Coordinator - Naples
Telephone: +39 081 509 0421
Email: chainey.marie-eve@cfmws.com or psp.naples@cfmws.comKatrina Ansley
PSP Coordinator - Riga
Telephone: +371 675 56 217
Email: +PSP.Riga@forces.gc.caMelanie Bossence
PSP Coordinator - Ramstein
Telephone: +49 (0) 6371 598 512
Email: Bossence.Melanie@cfmws.com or +PSP.Ramstein@forces.gc.caNicole Rogerson
PSP Coordinator - United Kingdom
Telephone: +44 (0) 1895 613 038
Email: psp.uk@cfmws.comMarc-André Gaudet
Duty Free Store Manager
Telephone: +49 (0) 6371 952 161
Email: Marcandre.gaudet@forces.gc.caMelanie Ross
Head Cashier - Duty Free Store Ruislip
Telephone: +44 (0) 1895 613 039
Email: ruislipdutyfree@gmail.com -
Emergency Contacts
Michael Bruinix
MFS(E) Social Worker
Telephone: + 49 (0) 2451 717 206
Email: bruinix.michael@cfmws.com
Josette Leblanc
MFS(E) Social Worker
Telephone: + 49 (0) 2451 717 194
Email: leblanc.josette@cfmws.com
CFSU(E) Social Worker
Telephone: +49 (0) 2451 717 300Padre George Helou
Belgium/France/Germany/Luxembourg/Netherlands/Poland
Telephone: +32 (0) 492 722 686
Email: George.Helou@forces.gc.caPadre Warren Clapham
Estonia/Finland/Latvia/Lithuania/Norway/Sweden/UK
Telephone: +44 (0) 787 064 1587
Email: Warren.Clapham@forces.gc.caPadre Megan Jones
Austria/Czech Republic/Italy/Romania/Spain/Turkey
Telephone: +39 (0) 335 158 0472
Email: Megan.Jones@forces.gc.caDuty Officers
Germany & The Netherlands
Telephone: +49 (0) 172 5345900Italy
Telephone: +49 (0) 172 5345900Brussels
Telephone: +32 (0) 47 658 5977Bruxelles
Telephone: +32 (0) 47 658 5977SHAPE
Telephone: +32 (0) 479 40 9220United Kingdom & Remote Postings
Telephone: +49 (0) 172 5345900 -
NPF Human Resources
Jacques Provencher
Human Resources Manager
Telephone: +49 (0)2451 717225
Email: provencher.jacques@cfmws.comSobi Mannon
Human Resources Assistant
Telephone: +49 (0)2451 717240
Email: NPFHREurope@cfmws.comSophie Montreuil
Human Resources Assistant
Telephone: +49 (0)2451 717240
Email: NPFHREurope@cfmws.com
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MFS(E) Contacts
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National Contacts
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Emergency Contacts
If you are dealing with a life threatening emergency, immediately dial 911 or your local emergency services.
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Canadian Forces Member Assistance Program
Telephone: 1-800-268-7708
Teletypewriter: 1-800-567-5803
Kids Help Phone
Telephone: 1-800-668-6868 or Text CAFKIDS at 68686 -
Family Information Line
24/7 Bilingual Counselling & Support
Telephone: 1-800-866-4546
Telephone (International): 00-800-771-17722
Telephone (Collect calls): 1-613-995-5234
Email: FIL@CAFconnection.ca
Family Information Line -
Member Customer Service Centre
Hours of operation:
Monday to Friday: 7:30 a.m. to 9 p.m. ET
Saturday-Sunday: 9:00 a.m. to 5 p.m. ET
Telephone: 1-855-245-0330 (toll free)
Email: CF1FC@cfmws.com
Mailing Address:
CFOne Membership Office
Canadian Forces Morale and Welfare Services
4210 Labelle Street,
Ottawa, ON, Canada K1A 0K2 -
SISIP Financial
Hours of operation:
Mon. to Fri. 8:00 to 4:30 ET
Telephone: 1-800-267-6681
Book an appointment
Client support locations
-
Emergency Contacts
