CF One Member Customer Service Centre

Phone: +1-855-245-0330 (toll free)

Email: service@cfmws.com

Service Hours:
Monday - Friday: 8:00 am - 5:00 pm ET
Saturday: 9:00 am - 5:00 pm ET

Live Phone Hours:
Monday - Friday: 10:30 am - 2:30 pm ET
Saturday: 12:00 pm - 4:00 pm ET 

Messages left outside live phone hours are monitored and responded to during service hours.

Mail:
CF One Membership Office
Canadian Forces Morale and Welfare Services
4210 Labelle Street,
Ottawa, ON, Canada K1A 0K2