Privacy notice

Personal information is collected pursuant to sections 2 and 38 – 41 of the National Defence Act. Information is used to administer the Military Family Services Program / Veteran Family Program and the Penelope system in support of these programs. Activities are monitored and audit trails are used to ensure that only authorized users have access to the system and to support the investigation of any suspected or alleged misuse.

Personal information is protected, and only used and disclosed in accordance with the provision of the Privacy Act (and other provincial privacy legislation applicable to the Military Family Resource Centres), and as described in personal information bank CFMWS PPU 825 Military Family Services Program / Veteran Family Program. Under the Privacy Act, individuals have rights of access to and correction of their personal information, and the right to file a complaint to the Privacy Commissioner of Canada regarding the institution’s handling of personal information.

If you require clarification about this statement, contact our privacy coordinator at [email protected]. For more information on the Privacy Act, consult the Office of the Privacy Commissioner of Canada.