About Mainland BC MFRC
Employment Opportunities
We brag all the time that we have the best team, made of up dedicated people who care. We believe strongly in our mission to support Military/Veteran families throughout Mainland BC. At Mainland BC MFRC, we offer an inclusive and supportive environment. We care about our families and we care about our team. We offer competitive salaries, with benefits (bonus: free parking!). We also believe that work does not need to be 100% serious all the time, and so we consider staff wellness an integral part of our operations.
Interested in joining our team? When we have openings, we'll post them below.
--------------------------------------------------------------
We're hiring: Administrative & Client Care Coordinator
Full-Time (35 hours/week) | In office – Vancouver, BC | $31.50–$33.50 per hour
Applications close 4:00 p.m., Friday, August 28, 2026. Applications are reviewed as they arrive — apply early.
The strongest force is family.
We are the Mainland BC Military Family Resource Centre. For three decades we have stood beside Canadian Armed Forces and Veteran families across this province, serving the largest catchment of any MFRC in Canada. We are a small, close-knit team, and we are looking for the person who will sit at the very centre of it.
The role
When a military family calls, emails, or walks through our door, you are the first voice and the first face they meet. When our Executive Director needs the day to run, you are the person who makes it run. This role is the central hub of our Centre: the point where families, staff, the ED, the board, and community contacts all connect.
Your week blends three kinds of work. Most of it is front-of-house and office operations: answering phones, welcoming families and connecting them to the right support, keeping our records, systems, and space in order. A quarter of it is executive and board support: managing the ED's calendar, preparing agendas and minutes, keeping communications flowing to CAF units across Mainland BC, and supporting board meetings and our AGM. The rest is hands-on financial administration: receipts, vendor payments, bank deposits, donation tracking, and thank-you letters.
Our tempo moves between quieter stretches and hectic seasons (year-end and audit, the AGM, deployment cycles, summer programming). You'll use the slower periods to get ahead, so the busy ones run smoothly.
You might be our person if
- You're a self-starter with a can-do attitude: you see what needs doing and do it, without waiting to be told.
- You anticipate needs and bring order to busy workflows: people describe you as the one who keeps everything running.
- You're warm at a front desk and calm under pressure, and you know when something should be handed to a professional.
- You're reliable and discreet: comfortable being trusted with keys, banking, and confidential files.
- You're current in office technology: strong Microsoft 365 skills, and quick to adopt new digital and productivity tools, including automation and smart tools that streamline routine work.
- You're adaptable to different communication and working styles, and you can turn a quick verbal conversation into organized written follow-up.
What you'll need
- A post-secondary certificate or diploma in office or business administration, or equivalent experience.
- At least two years of administrative, executive assistant, or office coordination experience, plus experience in a client-facing or front-desk role. Basic bookkeeping experience is a strong asset.
- A valid BC driver's licence, a clean driver's abstract, and reliable transportation (mileage reimbursed).
- A clear criminal record check (including vulnerable sector) and the ability to pass Enhanced Reliability screening.
- Assets: bilingualism (English/French), experience with client databases or CRMs, and familiarity with military or Veteran family life; lived experience in the CAF community is welcome.
What we offer
- $31.50/hour to start, rising to $32.50 upon successful completion of three months and $33.50 upon successful completion of six months.
- Extended health and dental coverage and Long-Term Disability after three months, plus vacation and paid sick leave.
- Monday–Friday schedule (9:00 a.m.–4:30 p.m.), closed all statutory holidays; occasional evening or weekend events are scheduled in lieu of daytime hours.
- Free on-site parking and an on-site gym at the Major General B.M. Hoffmeister Building in Vancouver.
- Work that matters, with a team that shows up for military and Veteran families every day.
How to apply
Send your resume and a short cover letter to employment@bcmfrc.com by 4:00 p.m. on Friday, August 28, 2026. In your cover letter, tell us about a time you saw something that needed doing and did it without being asked. We read every application.
The Mainland BC MFRC welcomes applications from all qualified candidates, including Indigenous peoples, racialized people, persons with disabilities, neurodivergent candidates, members of 2SLGBTQIA+ communities, Veterans, and members of military and Veteran families. You belong here.
