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Frequently Asked Questions

About the Offer

  • What is this offer?
    This limited time pilot offer allows eligible CF One members to automatically earn a 3¢ per litre 
    Canadian Tire Money (CTM)
    bonus on qualifying fuel purchases made every Friday at participating locations. This means a Triangle base member will receive a total of 6¢ per litre.
  • When is the offer available?
    The offer is available on Fridays only.
  • How is the bonus applied?
    If you are eligible, the 3¢/L CTM bonus is automatically awarded when you make a qualifying fuel purchase and tap or swipe your Triangle card at checkout. No activation is required. This is stackable with other Triangle you may also receive.
  • Is the Canadian Tire Money delayed?
    No. Canadian Tire Money is awarded immediately at the time of the transaction. It is not a delayed or backend bonus.
  • Is this a permanent offer?
    No. This program is set up for eligible CF One members who are also Triangle members to address the temporary gap in access to a fuel offer.

Eligibility and Targeting

  • Who is eligible for this offer?

    This is a targeted pilot offer available to select Triangle Rewards members who redeemed a 
    CF One fuel discount between 2023 and 2026 at one of the participating locations.

    Because CF One fuel discounts are redeemed through Triangle, this transaction history allows us to identify Triangle members who are also CF One members.

  • Why is this a targeted offer instead of being available to all CF One members?
    Because this is a Canadian Tire Money (CTM) offer, it can only be delivered through Triangle Rewards. At this time, Triangle is the only way we’re able to apply the bonus automatically and communicate the offer accurately. As a result, this pilot is available to CF One members who are also Triangle members. There is currently no way for us to reliably target or communicate this offer to CF One members who are not part of Triangle. This approach allows us to run the offer consistently for eligible members while we work within current system capabilities. The regular 3¢ per litre discount remains available at all Gas+ locations regardless of Triangle member ship status.
  • I’m a CF One member — why didn’t I receive the offer?
    Not all CF One members will receive the offer during the pilot.
    You may not receive it if:
    • You did not use your Triangle membership when redeeming the a CF One fuel discount at one of the participating locations through Triangle between 2023 and 2026, or
    • We are unable to reliably link your Triangle account to a fuel purchase using the CF One discount, or
    • You have not enabled Triangle marketing communications
  • My friend received the offer — why didn’t I?
    We understand this can be frustrating. Because this is a targeted pilot is based on past transaction history and system constraints, eligibility may differ between members. Please stay tuned for our new program launching soon to all qualifying CF One members.
  • I am a new CF One member — am I eligible?
    New CF One members continue to receive the CF One fuel discount at all Gas+ locations. However, this specific pilot offer may not yet include all new members, as eligibility is based on Triangle member transaction history and fuel purchases made where the CF One discount was applied.

Communications and Visibility

  • How will I know if I received the offer?
    If you are eligible and have enabled Triangle communications, you may learn about the offer through:
    • A targeted email from Triangle Rewards, and/or
    • The offer appearing in your personal offers section in the Triangle app
  • Do I need to opt in to receive communications?
    Yes. Triangle Rewards members must have marketing communications enabled to receive offer notifications. If communications are turned off, the offer may still be programmed to your account, but you may not be notified.
  • How do I check my communication preferences?
    You can review and update your communication preferences in your Triangle Rewards account settings (via the app or website).

Locations and Where the Offer is Valid

  • Where can I use this offer?
    During the pilot phase, the offer is valid on Fridays only at the following four participating locations in Ontario:
    • St. Thomas, ON
    • Alliston, ON
    • Renfrew, ON
    • Goderich, ON
  • Why is the offer limited to these locations?
    These locations were selected for a controlled pilot to ensure this offer can be delivered accurately and consistently while operating within current system constraints. Limiting the number of sites helps reduce execution risk and avoid inconsistent member experiences during testing.
  • Will more locations be added?
    Yes. As the pilot progresses, additional locations will be added. This offer will eventually be available at all Petro-Canada locations what were formerly operating as Gas+ and the offer will remain in place until our permanent offer is launched. 
  • What happens if I go to a different location?
    If the location is not part of the pilot, the 3¢/L CTM bonus will not be awarded. During the pilot phase, the offer only applies at the participating locations listed above.

How to Earn the Bonus

Troubleshooting and Support

  • I didn’t receive my bonus — what should I do?
    Common reasons include:
    • The purchase was not made on a Friday
    • The location was not participating
    • Triangle was not scanned correctly
    • The member was not eligible for the pilot
    If you believe the bonus was missed, contact Canadian Tire customer service at 1-800-226-8473.
  • Can I ask to be added to the offer?
    During a controlled pilot, eligibility typically cannot be changed manually. Member feedback is still valuable and helps inform future program decisions.

Quick Summary

  • Overview
    • Who: Select Triangle members with CF One fuel discount activity (2023–2026)
    • What: 3¢/L Canadian Tire Money bonus
    • When: Fridays only
    • Where: Pilot at: St. Thomas, Alliston, Renfrew, and Goderich, then expansion to rebranded locations
    • How: Use your Triangle account — CTM awarded immediately